Return and Refund Policy

Thank you for choosing grandbetretreat as your trusted source for information on casino hotels. We appreciate your confidence in our recommendations and are committed to ensuring a transparent and satisfying experience for all users. This policy outlines our procedures and terms regarding refunds for the services we provide. We encourage you to read this policy thoroughly to understand your rights and our responsibilities concerning refunds and returns.

Introduction

grandbetretreat acts solely as an intermediary, providing expert recommendations and insights about casino hotels. Our primary role is to help you make informed decisions regarding your accommodations. Please note that we do not process financial transactions or make bookings directly, and thus, we do not control the reservation procedures or financial policies of the casino hotels. Our goal is to connect you with reputable establishments that offer quality services.

Refund Policy

Since we do not oversee direct financial transactions or bookings, we want to clarify our position on refunds: We do not manage refunds for hotel bookings or any financial transactions made with casino hotels. Any refund requests or disputes related to bookings or financial transactions must be addressed directly with the respective casino hotels. We advise you to review each hotel’s cancellation and refund policies before confirming your reservation. If you experience any issues with your booking or payment, please contact the hotel directly for assistance, as they are responsible for resolving such matters.

Contact Us

If you have any questions or need further clarification regarding our Refund Policy, please don’t hesitate to reach out to us. We are here to assist you in any way we can to ensure your experience with grandbetretreat is a positive one. You can contact us via email at [email protected] or visit our website at grandbetretreat.com for more information. Your satisfaction is our priority, and we are dedicated to providing you with the best support available.